Pilgrims can now conveniently share feedback by scanning QR codes placed at various locations across Tirumala and Tirupati. Upon scanning, they will be directed to a WhatsApp interface where they can submit their feedback in simple steps.
QR Code Poster – 16-04-2025 Final
Pilgrims will be prompted to:
• Enter their Name
• Select a Service Category (such as Anna Prasadam, Cleanliness, Kalyan Katta, Laddu Prasadam, Luggage, Rooms, Q-Line, or Overall Experience)
• Choose the Feedback Medium – either text message or video upload
• Rate the service as Good, Average/Could Be Better, or Not Good
• Provide additional comments (up to 600 characters) or upload a video
• Once the feedback is submitted, the system will confirm receipt with a message stating: “Your feedback has been recorded successfully. Thank you for the valuable feedback.”
TTD management will thoroughly review all feedback received and take necessary actions to address concerns and improve services.
This digital initiative is part of TTD’s continued commitment to providing a spiritually enriching and comfortable experience to all devotees.
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