He first inspected the Common Command Control Centre and directed the officials concerned to utilise advanced technology to provide better services to devotees.
He instructed that new software and modern technology should be adopted in line with rapidly changing advancements.
The EO emphasised the need to strengthen the process of tracing missing persons in Tirumala by making it faster and more effective, and suggested enhancing the capacity of the Common Command Control Centre by deploying staff in such a way that every inch of Tirumala can be monitored.
He instructed officials to implement facial recognition technology for real-time identification of individuals and monitoring of incidents. On this occasion, the EO also discussed with L&T staff the effective use of technology.
Later, the EO inspected the Luggage centres and interacted with the devotees. He enquired about the time taken between receiving the darshan tokens and completing darshan. The devotees expressed satisfaction with the services being provided by TTD to them.
Subsequently, he visited Vaikuntham Queue Complex–2 and reviewed the facilities offered to devotees. On this occasion, he interacted with Srivari Sevaks from Srikakulam, Nanded in Maharashtra and appreciated their services to devotees.
The EO also instructed the Chief PRO, Dr. T. Ravi, to provide enhanced training to Srivari Sevaks so that they can extend better services to the scores of devotees.
CVSO Sri Muralikrishna, Deputy EO Health Sri Somannarayana, Vigilance & Security Officers Sri Ram Kumar and Sri Surendra, Health Officer Dr Madhusudhan, and other officials accompanied the EO during these inspections.
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