HYDERABAD, JUNE 24, 2025: In a proud moment for Telangana, the state police department has been recognised as the best-performing force in the country for passport applicant verification, thanks to its pioneering use of the in-house developed ‘VeriFast’ app.
The award was presented in New Delhi on Tuesday, Mr B Shivadhar Reddy, Director General of Intelligence, Telangana Police, by Minister of State for External Affairs Pabitra Margherita on the occasion of Passport Seva Divas.
According to the Ministry of External Affairs’ latest national statistics, Telangana leads the country in rapid passport verification, resolving a majority of cases within just three working days.
Key Highlights Behind the Achievement:
Fastest average verification time across India
Dynamic assignment system for field officers—ensuring zero backlogs and enhanced efficiency
Over 95% citizen satisfaction rate, based on SMS feedback
More than 2,000 verifications per day, crossing 8 lakh annually
Identification of fraudulent applications using intelligence data
Cost-effective solution – runs without the need for new hardware
Noteworthy Features of VeriFast:
Optimised Workflow: Stage-wise verification process that reduces errors and enhances accountability
Dynamic Redistribution: Auto-assignment of pending cases to available officers to reduce delays
Intelligence Integration: Links with criminal databases for background checks
Real-time SMS Alerts: Citizens receive instant updates on verification status.
Data Analytics: Enables crime trend analysis through real-time insights
Transparency: Random assignment of officers helps curb corruption
Multi-platform Compatibility: Works seamlessly on Android, iOS, Windows, and Linux
Citizen-Centric Enhancements: Soon, applicants will be able to schedule appointments at their preferred time
The VeriFast initiative reflects Telangana Police’s leadership in leveraging technology for public service. It exemplifies the state government’s commitment to citizen-centric innovation and effective governance.
Receiving the national award, DG B. Shivdhar Reddy remarked that Telangana Police are proud to have set a “gold standard” in passport verification, and the department is actively working on further innovations to enhance the citizen experience.
